Return Policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible, your item must be unused and in the same condition that you received it.
Return Eligibility
- Items must be unworn and unwashed.
- Original tags and packaging must be intact.
- Items marked as final sale cannot be returned.
Non-Returnable Items
Due to hygiene reasons, swimwear with removed protective liners or signs of wear cannot be returned.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
Refund Processing
Approved refunds are processed within 5-10 business days depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Need Help?
Contact our support team for return assistance at support@urbaneswimke.com